The perfect place to shop, dine and explore!
Regular Center Hours
Some stores and restaurant hours may vary.
|Monday||10:00 AM - 9:00 PM|
|Tuesday||10:00 AM - 9:00 PM|
|Wednesday||10:00 AM - 9:00 PM|
|Thursday||10:00 AM - 9:00 PM|
|Friday||10:00 AM - 9:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||11:00 AM - 7:00 PM|
At your service! Call or text us at 805-900-7385 for anything you need at Paseo Nuevo.
Information, Directions & Reservations
Our Guest Services team can assist with restaurant reservations, hotel recommendations, parking/transportation information, directions to area attractions, and anything else you’re looking for during your visit to downtown Santa Barbara. Visit Paseo Nuevo Guest Services in Center Court or space #805 in our Directory, or call (805) 963-7147.
Security / Lost & Found
Security is available for guest escorts to your vehicle, medical assistance, jumping of your car battery and other needs that might arise during your shopping experience.
Guest Services Lost and Found: (805) 963-7147
Wheelchairs and Umbrellas
Wheelchairs and umbrellas are available during mall hours free of charge at Guest Services. A driver’s license or ID is needed to check out a wheelchair.
Our Premiere Rewards booklet is filled with special offers and savings at over 30 Paseo Nuevo Shops and Restaurants. Stop by Guest Services and ask for our Premiere Rewards.
Enjoy convenient parking in our parking garage! Enter on Chapala Street with one entrance near Ortega Street and one near Nordstrom. You will be just steps away from your favorite stores and restaurants. Parking is free for the first 75 minutes!
MTD Bus and Shuttle schedules are available at Guest Services. Bus numbers 5, 16, 20, 21x and 37 all service Paseo Nuevo on Chapala Street. The Downtown Shuttle services Paseo Nuevo on State Street.
Bus Schedules Paseo Nuevo is 2 blocks south of the MTD Transit Center.
LAZ Parking Office
If you lose your ticket or have any questions, push the HELP BUTTON on any pay station or exit gate and a parking ambassador will assist you.
To inquire about parking passes, visit the parking office located on the ground level of the South Parking Garage exit closest to Ortega Street. Or call (805) 962-6667
Electric Car Charging Stations
Volta charging stations are available! Enjoy this free amenity at Paseo Nuevo!
Located in the lower-level of our garage, two are located upon entering the lower-South garage and two upon entering the lower-North garage.
The Volta Charging Stations—located on the lower level of the parking garage—power electric vehicles for free. Good for our customers and the environment. Since Paseo Nuevo installed five charging stations, the community impact has been:
Free Miles Given
Gallons of Gas Saved
“Paseo Nuevo’s LEED certification demonstrates tremendous green building leadership,” said Mahesh Ramanujam, president and CEO, USGBC. “LEED was created to make the world a better place and revolutionize the built environment by providing everyone with a healthy, green and high performing buildings. This LEED for Existing Buildings (Retail) project serves as a prime example of how the work of innovative building projects can use local solutions to make a global impact on the environment.”
STAY IN TOUCH
About Pacific Retail Capital Partners
Pacific Retail Capital Partners (PRCP) is one of the nation’s premier retail operating groups of large open-air centers and enclosed malls, with more than $1.3 billion in retail assets presently under management in the United States. Based in Southern California, PRCP provides end-to-end sourcing, assessment, underwriting, valuing, developing, and asset management of retail real estate with a proven track record of repositioning retail properties. PRCP strategically manages over 11 million square feet of regional malls and open-air lifestyle centers. The Executive team has over 150 years of collective real estate expertise with deep experience in leasing, marketing, operations, design, development, investment, and finance. With a keen focus on enhancing the value and quality of its growing portfolio, PRCP is dedicated to creating a unique, strategic vision for each property and exceeding the highest expectations of retail investors, retailers, and consumers.
To learn more visit pacificretail.com or follow social media at:
Interested in joining the Paseo Nuevo community? Learn about our leasing options.