The perfect place to shop, dine and explore!
Regular Center Hours
Monday – Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
At your service! Call or text us at 805-900-7385 for anything you need while visiting Paseo Nuevo.
Information & Directions
Our Guest Services team can assist with restaurant and hotel recommendations, parking/transportation information, directions to area attractions, and anything else you’re looking for during your visit to downtown Santa Barbara. Visit Paseo Nuevo Guest Services in Center Court or on the second level (across from the restrooms) or call (805) 963-7147.
Our Premiere Rewards booklet is filled with special offers and savings at over 30 Paseo Nuevo Shops and Restaurants. Stop by Guest Services and ask for our Premiere Rewards.
Wheelchairs and Umbrellas
Wheelchairs and umbrellas are available during mall hours free of charge at Guest Services. A driver’s license or ID is needed to check out a wheelchair.
Security / Lost & Found
Security is available for guest escorts to your vehicle, medical assistance, jumping of your car battery and other needs that might arise during your shopping experience.
Guest Services Lost and Found: (805) 963-7147
NEW! Curbside Valet just $7 ALL DAY!
Enjoy the service and convenience of BlueStar Valet in the heart of downtown at Paseo Nuevo! Drop-off and pick-up located northbound on Chapala Street just north of De le Guerra Street, outside California Pizza Kitchen. Valet will be at your service Thursdays through Sundays 11AM – 9PM. Less driving, more fun.
Electric Car Charging Stations
Volta charging stations are now available! Located in the lower-level of our garage, two are located upon entering the lower-South garage and two upon entering the lower-North garage. Enjoy this free amenity at Paseo Nuevo!
MTD Bus and Shuttle schedules are available at Guest Services. Bus numbers 5, 16, 20, 21x and 37 all service Paseo Nuevo on Chapala Street. The Downtown Shuttle services Paseo Nuevo on State Street.
Bus Schedules The MTD Transit Center is 2 blocks from Paseo Nuevo.
LAZ Parking Information
If you lose your ticket or have any questions, push the BLUE BUTTON on any pay station for help.
The parking office is located on the ground level of the South Parking Garage (Ortega Street) between the Chapala Street entrance and exits.
Phone: (805) 962-6667
STAY IN TOUCH
Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Its team of executives and strategic partners draw on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and provide efficient oversight of the company’s own portfolio. Pacific Retail’s broad-based talent is versed in multiple disciplines from investment and development, which enables the company to quickly assess market opportunities, to management, leasing and marketing which allows it to effectively control costs and maintain the quality of its properties.
Based in Southern California, the company operates nationally with a particular emphasis on large regional malls. Its investment and management portfolio includes the West Oaks Mall in Houston; Yorktown Center in suburban Chicago; Colonie Center outside Albany, New York; Eastridge Center in San Jose, CA; South Towne Center in Sandy, Utah and Queen Ka’Ahumanu Center on Maui, Hawaii. To learn more visit
Interested in joining the Paseo Nuevo community? Learn about our leasing options.