The perfect place to shop, dine and explore!
Regular Center Hours
Monday – Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
Some stores and restaurant hours may vary.
At your service! Call or text us at 805-900-7385 for anything you need at Paseo Nuevo.
Information, Directions & Reservations
Our Guest Services team can assist with restaurant reservations, hotel recommendations, parking/transportation information, directions to area attractions, and anything else you’re looking for during your visit to downtown Santa Barbara. Visit Paseo Nuevo Guest Services in Center Court or space #805 in our Directory, or call (805) 963-7147.
Our Premiere Rewards booklet is filled with special offers and savings at over 30 Paseo Nuevo Shops and Restaurants. Stop by Guest Services and ask for our Premiere Rewards.
Wheelchairs and Umbrellas
Wheelchairs and umbrellas are available during mall hours free of charge at Guest Services. A driver’s license or ID is needed to check out a wheelchair.
Security / Lost & Found
Security is available for guest escorts to your vehicle, medical assistance, jumping of your car battery and other needs that might arise during your shopping experience.
Guest Services Lost and Found: (805) 963-7147
Enjoy convenient parking in our parking garage! Enter on Chapala Street with one entrance near Ortega Street and one near Nordstrom. You will be just steps away from your favorite stores and restaurants. Parking is free for the first 75 minutes!
Electric Car Charging Stations
Volta charging stations are now available! Located in the lower-level of our garage, two are located upon entering the lower-South garage and two upon entering the lower-North garage. Enjoy this free amenity at Paseo Nuevo!
MTD Bus and Shuttle schedules are available at Guest Services. Bus numbers 5, 16, 20, 21x and 37 all service Paseo Nuevo on Chapala Street. The Downtown Shuttle services Paseo Nuevo on State Street.
Bus Schedules Paseo Nuevo is 2 blocks south of the MTD Transit Center.
LAZ Parking Office
If you lose your ticket or have any questions, push the HELP BUTTON on any pay station or exit gate and a parking ambassador will assist you.
To inquire about parking passes, visit the parking office located on the ground level of the South Parking Garage exit closest to Ortega Street. Or call (805) 962-6667
STAY IN TOUCH
Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Its team of executives and strategic partners draw on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and provide efficient oversight of the company’s own portfolio. Pacific Retail’s broad-based talent is versed in multiple disciplines from investment and development, which enables the company to quickly assess market opportunities, to management, leasing and marketing which allows it to effectively control costs and maintain the quality of its properties.
Based in Southern California, the company operates nationally with a particular emphasis on large regional malls. Its investment and management portfolio includes Yorktown Center in suburban Chicago; Colonie Center outside Albany, New York; Eastridge Center in San Jose, CA; and South Towne Center in Sandy, Utah. To learn more visit
Interested in joining the Paseo Nuevo community? Learn about our leasing options.